![]() Steps 1 to 4 require your computer connected to the Internet. Steps 1 and 2 are required to perform once on a computer if not already performed. On the computer/desktop/tablet/device that you wish to install the eBook, click the download link of your purchased eBook received from your email and then on the download website, follow the 4 quick steps (Account, Reader, Download, Open) listed to complete your download and installation. 1st eBook download and installation instructions (Summary) We shall resend you the same downloaded link of the purchased eBook that has already emailed to you.Ģ. If one of the download links of your purchased eBooks cannot be found in your Inbox, Junk/Spam folder 15 minutes after completing your order and payment, use the Contact webpage to contact us by including (i) the Buyer name and email address (ii) the Transaction ID and date (with time) and (iii) any applicable download link address already received. A subsequent request for a refund or a replacement download link cannot be accepted.įor purchasing more than one eBook via PayPal, purchase ONE eBook in a Checkout AT A TIME to ensure an issue-free email delivery of the download link of each of your purchased eBooks. I need this program to work as I am trying to create my own Epub documents and want to test them in a reader app before making the files available to the public.The name and email address entered will be used for emailing you a download link, contact, and support regarding a purchased eBook.Ī correct and valid email address of a buyer is required as the user of your incorrectly entered email address (if valid) will receive the download link of your purchased eBook and can keep it for his/her own use. I am now ready to throw the damn computer.I asked them to inform a supervisor that questions on the forum are going unanswered. However, Adobe phone support does not support ADE. At a loss after searching every forum topic on "unable to erase authorization" and anything remotely associated with it (especially since most posts were unanswered), I called Adobe support since I have a CC license. ![]() Wondering if it would help, I uninstalled and then re-installed Digital Editions.but there was no folder for Adobe Digital Editions. I could not find the activation.dat file, as the furthest I got was "Computer/Macintosh HD/Library/Application Support/Adobe".Getting an error message "Unable to erase authorization. I looked here: I'm unable to deauthorize my computer.I tried this multiple times but always received the same error message.I followed the instructions to erase authorization, but received the following message: "Unable to Erase Authorization.I went to the help page here: License server communication error: E_ACT_NOT_READY.License Server Communication Problem: E_ACT_NOT_READY I received the following message: "Unable to Download Error getting License.I then tried to add the *.acsm file by both File>Add to Library and by double-clicking on the file in Finder.I downloaded a few borrowed Epub books from my local library so I could test an already-working file and be sure the program works sufficiently before trying the file I created.I need to test out Epub files I create before sending them to market, so I downloaded Adobe Digital Editions for Mac from here: Download | Adobe Digital Editions.
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